Help Desk
Welcome
Login
Home
Solutions
TM2 Reports
TM2 Videos
Remote Support
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Knowledge base
TM3 Web
Frequently Asked Questions
17
Who owns my data and where is it?
TM3 Invoice Provider Number Display
Enabled SMS & Consent Options
Scanning documents for TM3 Web - Keeping things fast, fresh and tidy.
Erratic Behavior due to pop-ups
See all 17 articles
TM2 Practice Management - General
Service Status
2
TM2 & TM3 - Service Status
TM2 (Hosted) & TM3 Desktop Speed Test & Acknowledgement
Diary & Appointments
46
Appointment - Creating
Appointment - Modifying
Appointment - Creating Follow Up
Appointment - Icons
Appointments not charging when completed
See all 46 articles
Evaluation
1
FAQ
Alerts
1
TM2 Text / SMS Reminder Template
TM2 Practice Management - Technical
Hardware
3
Hardware Requirements
Windows 10 Implementation Issues
Microsoft Surface 3 / Surface 4 - Optimal Screen Resolutions
iOS Support
2
Information on running TM2 on iPad's, iPhones and iOS in general
How to install and run TeamViewer with TM2
TM2 HICAPS
General
3
What is HICAPS Intergration?
HICAPS payment procedures
TM2, TM3 (Desktop Only) and HICAPS Connect
TM2 Medicare & DVA
General
2
How to get Medicare / DVA
Who clients contact for Medicare questions
TM2 Online
General
4
What is TM2 Online?
Booking Portal Mobile Login
Can I use TM2 Online without TM2 Hosted
Online Portal - Key Word Definitions
Software Versions
2017.02
3
2016.04 to 2017.02 Release Notes
TM2 2017 User Changes Information
TM2 2017 Post Update Awareness (Client)
2016.04
2
TM2 2016 User Changes Information
2014.04 - 2016.04 Release Notes
Unsupported Clients
General
4
How TM2 Works
TM2 Help Menu
Submitting a Support Request
Entering License and Activation codes
Installation & Configuration
10
Hardware Requirments
TM2 & Windows XP
Installing TM2
Configuring TM2 on a client computer
Logging In and Out of TM2
See all 10 articles
Support Portal
General
5
What is the Support Portal?
How to access the support portal?
How to submit a ticket?
Features
Remote Support
Hosted - Legacy
Important Information
1
Hosted Phase Out