The June 2018 release of TM3 Web included new patient communication consent options.
These new consent options reflect changes to privacy regulations in many international Regions.
The new consent option can be found on each patient file under via the Edit option.
These new consent option take priority over the Enabled SMS option located higher up in the patient details form.
In order for a patient to receive communications such as appointment notifications, the patient file must have the consent options selected for SMS Notifications.
In earlier versions of TM3 for patients to receive SMS reminders all they required was the Enabled SMS option located higher up in the patient details form.
This option, although still present in TM3, has no control over the authorization to receive SMS. The consent options must be completed.