Diary & Appointments

Diary & Appointment technical articles

Appointment - Creating
The diary is the core of TM2, from the appointments created here you can access patient records, case notes and complete billing. Creating appointments for ...
Mon, 7 May, 2018 at 4:58 PM
Appointment - Modifying
How to Modify Appointments. Moving an Appointment If the move is to an area of the diary th...
Mon, 20 Jul, 2015 at 10:21 PM
Appointment - Creating Follow Up
The process of booking a patients appointment can be sped up by using an existing appointment. From the Diary Right click on an existing pa...
Mon, 20 Jul, 2015 at 10:22 PM
Appointment - Icons
Appointment Indicators   Name in Bold – Where the text on a diary appointment is in bold the patients default billing is to pay on the spot for their cons...
Thu, 12 Oct, 2017 at 1:23 PM
Appointments not charging when completed
When completing an appointment, the user is not prompted to confirm a billing item N/A Ensure that the Advanced Configuration - Bill for Appointments i...
Sun, 19 Jul, 2015 at 10:39 PM
Authorisation code showing on appointment, when none selected
An authorisation code is shown on the appointment, even when the appointment was created, or has been updated, without an authorisation code N/A U...
Sun, 19 Jul, 2015 at 10:39 PM
Authorisation code expiry warning
In TM2 2012.10 and later when the authorization count reaches below 3 a icon will appear on subsequent appointments highlighting the amount remaining.  ...
Mon, 20 Jul, 2015 at 10:05 PM
Appointments not showing on diary
A patients or practitiners appointments are not being shown on the diary, however can be seen in the patients appointment history N/A Ensure ...
Sun, 19 Jul, 2015 at 10:39 PM
Authorisation codes counting down incorrectly
An authorisation code for a patient does not appear to be counting down correctly, and the numbers don not add up, often the amount remaining is a negative ...
Sun, 19 Jul, 2015 at 10:39 PM
Calender missing from TM2 desktop
The Calender pane is no longer viewable on the TM2 screen When moving the calender or My Work panes, if dragged into the centre of the screen they will d...
Mon, 20 Jul, 2015 at 10:03 PM