Frequently Asked Questions

Who owns my data and where is it?
It’s yours! First and foremost, your data belongs wholly to you! We will host and manage it on your behalf using the guidelines as set out below. Your data...
Tue, 31 Jul, 2018 at 4:20 PM
TM3 Invoice Provider Number Display
TM3 Provider Codes Whats New? With the latest TM3 update users can now set provider numbers on Practitioner profiles that will be displayed on relevant In...
Mon, 30 Jul, 2018 at 4:32 PM
Enabled SMS & Consent Options
The June 2018 release of TM3 Web included new patient communication consent options. These new consent options reflect changes to privacy regulations in...
Tue, 10 Jul, 2018 at 1:17 PM
Scanning documents for TM3 Web - Keeping things fast, fresh and tidy.
Record keeping in a medical clinic is critical and with the simple concepts below keeping these documents will be quick and simple. With TM2 and TM3 Des...
Mon, 30 Apr, 2018 at 2:47 PM
Erratic Behavior due to pop-ups
The TM3 website requires pop-ups to be allowed for the site. If pop-up are blocked you might experience such things as, forms not saving, items not load...
Fri, 20 Apr, 2018 at 1:29 PM
Remove Patient (Anonymise Patient)
The following feature is available in builds following and including 2.7.3 (June 2018) On each patient file is an option under Action called "Anony...
Tue, 10 Jul, 2018 at 1:32 PM
Add your TM3 To your bookmarks bar
Just like a desktop shortcut you can add your TM3 Web portal to your favorite browser. Fig 1 Bookmarks Bar on Google Chrome The bookmarks bar i...
Fri, 20 Apr, 2018 at 2:29 PM
Creating a Windows Desktop Icon for TM3 Web
You can create a simple desktop icon to allow fast and easy access to your TM3 Web Portal. To do this go to your desktop. Right Click > New > ...
Fri, 20 Apr, 2018 at 5:05 PM
Creating a iPad or iPhone Home Icon for TM3 Web
You can create a simple home screen icon to allow fast and easy access to your TM3 Web Portal just like it was an app. You will need to open Safari on y...
Fri, 20 Apr, 2018 at 5:20 PM
TM3 Co-Current Case Access
TM3 web allows you to manage patient clinical cases from your browser. In some arrangements there may be multiple practitioners working on a patients cl...
Fri, 10 Aug, 2018 at 12:02 PM